European Telecom Users to Benefit From New Rules

24 May 2011

Tomorrow (25 May) new EU rules to ensure more competition on the telecom market and better services for customers will take effect. Among other things, users should be able to switch operators in one day without losing their existing number and enjoy better protection of their online personal data, according to the European Commission.

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EC to Slash Roaming Rates

13 May 2011

The European Commission will outline new plans in the coming weeks to bring European roaming rates in line with national tariffs, EU sources told Reuters.

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EC Committed to Open Internet Principles

19 April 2011

The European Commission published a report (PDF) today which underlines the need to ensure that citizens and businesses are easily able to access an open and neutral Internet.

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Europe’s NRAs Investigate Traffic Management Practices

19 April 2011

Europe’s national regulators are to launch the first pan-European investigation into telecoms companies’ controversial data traffic management practices, in an attempt to safeguard so-called net neutrality principles, the Financial Times reports (registration required).

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Hard Times for Telecoms Taxes

18 March 2011

The European Commission this week referred France and Spain to the EU’s Court of Justice because they impose specific charges on the turnover of telecoms operators. The Commission also sent a request for information to Hungary over a new tax imposed on operators. And in the US, politicians called for a 5-year ban on raising taxes on mobile services.

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Kroes Urges EU Members to Take Measures on Mobile Satellite Services

18 February 2011

European Commission Vice President for the Digital Agenda Neelie Kroes has issued an urgent call to 21 EU countries to rapidly introduce all the legislative measures necessary to allow the pan-EU deployment of mobile satellite services that could be used for high speed internet, mobile television and radio or emergency communications.

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EU Roaming Use Increasing, Users Still Worry about Costs, Survey

17 February 2011

Almost 75 per cent of Europeans worry about the cost of using their mobile phone when traveling in the EU according to a survey released by the European Commission.

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INTUG Responds to EC Consultation on Mobile Roaming

14 February 2011

Business users still report little progress in reducing mobile communication costs, improving service quality and coverage, and they continue to experience difficulties in obtaining global contracts, adequate billing and reporting, according to INTUG’s response on a EC consultation on the regulation of mobile communication.

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